Fleet Owners - Telematics Training is a Must for your Mobile Workers
We’ve already outlined several times just how many business benefits in vehicle telematics can bring to fleet owners and managers – a reduction in fuel costs and emissions as well as all the advantages of making sure your fleet of vehicles stays in tip top condition at all times. The reporting capabilities of in vehicle solutions enables managers to identify the problem drivers and arrange the requisite training necessary to improve driver behaviour. That’s just one side of the coin, however. Although in vehicle telematics solutions are popular with the fleet owners and managers, it can be a very different story when it comes to the drivers who operate these vehicles.
Many of those whose job involves driving already feel that they are being watched over by the “spy in the cab” – the tachograph so adding another level of supervision can be unpopular with mobile workers and it can be difficult to persuade them of the safety and security benefits offered by in vehicle telematics. This means that fleet owners and managers have a job to do “selling” the benefits of in cab technology to their mobile work force – the best way to do this is to use training to demonstrate the on-board telematics and then show them the resulting impact on their driving style and behaviour. It’s the most effective method of integrating the technology into fleet operations.
By assisting your drivers to understand the beneficial role that telematics solutions play and how it actually benefits the drivers themselves, the system will instantly become more useful. Working in a deadline driven industry means that there’s always the temptation to cut corners and the safety that’s provided by technology can end up being a trap door that leads to unintentional negative consequences.
For instance, the fault reporting feature offered by some telematics systems can lead to the problem being reported back to base before the driver even becomes aware of it. This could result in some drivers being tempted to skip the daily vehicle inspection at times because they know the vehicle will report its own defects. However, some defects could occur in an area of the vehicle that’s not monitored by the system, so the daily vehicle inspection is always an essential daily task.
If a driver is tempted to deviate from the approved route and take a short cut, it could put them at risk of getting stranded or involved in traffic jams, etc. This is why it’s essential that drivers are adequately trained in how this technology works and why they need to follow the correct procedures at all times. Training is one of the most effective methods of countering the human factor and getting the maximum advantage from telematics technology.
Training that is provided hand in hand with the new technology means a win-win solution for both business owners and staff – but one without the other is far less effective all round.